Current Affairs
Modern customers 'expect' digital interaction with companies, says research
The modern social customer now 'expects' to digitally engage with companies, according to new research published today by First Direct and social media consultancy ItsOpen.
Consumer confidence on the up
Consumer confidence in the UK rose in January, according to the Consumer Confidence Index Score from GfK NOP.
Every business 'needs to go digital' as internet economy will double by 2016
Every business needs to 'go digital' to capitalise on the dramatic growth predicted in the internet economy, according to a report from The Boston Consulting Group (BCG).
UK economic growth shrinks by 0.2%
UK Gross Domestic Product (GDP) shrank by 0.2 per cent in the last quarter of 2011, the latest figures from the Office for National Statistics (ONS) have revealed.
Economy escalates businesses in critical financial distress
The number of businesses in critical financial distress rose by 24 per cent in 2011, according to a Red Flag Alert report.
Car insurance premiums up 15% in a year
Car insurance premiums increased by more than 15 per cent over 2011, the latest figures from the AA have revealed.
Inflation continues its falling streak to 4.2%
Inflation has continued to fall, and the Consumer Prices Index now stands at 4.2 per cent, the Office for National Statistics (ONS) has revealed.
UK economy 'probably already in recession'
The UK economy is probably already in recession, according to senior economists at the Centre for economics and business research (Cebr).
Bank urged to inject more cash into economy
The Bank of England should be bold and increase the Quantitative Easing (QE) programme by a further £50 billion, the British Chambers of Commerce (BCC) has claimed.
Gas and electricity prices fall
The UK's largest energy providers have all announced a drop in energy bills this week.